Net Solutions has a strong support system where we work closely with our small to medium business clients. We provide solutions to any bumps or mishaps that may arise and are able to resolve these problems with remote support and on-site support.
We offer maintenance contracts for your on premise server and/or cloud- based server, to ensure that we are on top of any potential problems that may occur, allowing us to manage these and avoid interruptions within IT for you.
On premise server
One of the benefits of having an on premise server is that it is much quicker and easier to physically access the hardware you own in any sort of critical event.
If your business has or needs an on premise server, Net Solutions provides support with running monthly remote and on-site maintenance checks of your server. This is to ensure that any potential problems that may arises are dealt with efficiently and most importantly can be avoided.
Maintenance checks ensure that:
- Your server keeps running at an optimal performance level
- The reliability of the server is maintained
- The latest anti-virus updates are scanning your system
- We can diagnose and catch potential issues within the network
- Reducing the risk of crashes and downtime
- Your backup is running successfully
Through a maintenance plan Net solutions is able to keep on top of all these to ultimately at the end of the day ensure that your business runs efficiently and smoothly.